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Als u een hedendaagse hosting gebruikt, is het waarschijnlijk dat uw site een proxy-domeinservice zoals CloudFlare, Sucuri, Nginx, enz. gebruikt. Dezen vervangen het IP-adres van uw gebruiker door hun eigen IP-adres. Als de server waarop uw site draait niet goed is geconfigureerd (dit gebeurt vaak), krijgen alle gebruikers hetzelfde IP-adres. Dus ook bots en hackers. Dan leidt het vergrendelen van één gebruiker tot het vergrendelen van alle andere gebruikers. In de gratis versie van de plug-in kan dit met behulp van de Vertrouwde IP-instelling worden aangepast. In de premium-versie herkent de cloudservice slim de niet-standaard IP en reageert er correct op, zelfs als uw hostingprovider dat niet doet.

Open the site from another IP. You can do this from your cell phone, or use Opera browser and enabling free VPN there. You can also try turning off your router for a few minutes and then see if you get a different IP address. These will work if your hosting server is configured correctly. If that doesn’t work, connect to the site using FTP or  your hosting control panel file manager. Navigate to wp-content/plugins/ and rename the limit-login-attempts-reloaded folder. Log in to the site then rename that folder back and whitelist your IP. By upgrading to our premium app, you will have the unlocking functionality right from the cloud so you’ll never have to deal with this issue. 

You can turn these emails off in the plugin settings within the WordPress Dashboard.

Yes. On the free version, you will need to copy and paste the lists to each site, which is not very efficient. For the premium service, sites are grouped within the same private cloud account. Each site within that group can be configured if it shares its lockouts and access lists with other group members. The setting is located in the plugin’s interface. The default options are recommended.

Deny rules is also commonly known as the “black list” of IP addresses you don’t want to have access to your login page. Users will often add IP’s or ranges of IP’s that are identified as malicious from their lockout logs.

The premium service is built on Amazon Web Service infrastructure using high speed serverless technology. We store the data in DynamoDB, process it via Lambda functions and communicate it through the API Gateway. These solutions are top of the line, incredibly fast, secure and scalable right out of the box.

The settings are explained within the plugin in great detail. If you are unsure, use the default settings as they are the recommended ones.